Returns & Exchanges

At MUERTE INC, we stand by the quality of our products and offer a 30-day window for returns or exchanges on all items in original condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution.

Return Process

• 1.
  Initiate Request

  Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the product is unworn.

• 3.
  Ship Item

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund

  Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days.